When will my order be processed?
All orders are handled and shipped from our warehouse in China. Please allow additional time for your order to be processed during the holidays and sale seasons. We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 12-20 business days for delivery to the United States, and 15-30 business days for international orders (depending on location).
Will I be taxed & Customs?
The prices displayed on our site are tax-free in US dollars, which means you may need to pay duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be collected once your order reaches its final destination, and is determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For more details on charges, contact your local customs office.